Business context We are a department of about 450 people. 70% of our work are projects that can be sub-divided into 12 project types with a standardized template. We execute about 1500 projects/year. Our performance drivers are productivity and planning adherence. Improvement potential Projects are supported by different teams...

Christmas and New year pulled me away from the day-to-day rush and that was inspiring. The past three years, I focused on how organizations can improve resource utilization, especially for knowledge workers in environments such as engineering, R&D, quality and regulatory operations. In all of our implementations, we have setup...