Date: February 11th, 2021 - 2 sessions
Organised by: Binocs
Increasing your lab service levels and throughput starts with actionable KPIs.
But how can you make your lab performance KPIs more actionable? And how can you make sure you are making the right decisions today to reach your targets in the future?
On Thursday, February 11th, our Binocs Academy Manager, Mathias Lasoen will share some insights about the three layers of actionable lab performance KPIs:
- Layer 1: How did we do? What to report for high-level visibility on your lab performance KPIs.
- Layer 2: Which specific actions can we take? How to perform diagnostics & root-cause analysis to identify potential ways forward to improve your lab performance.
- Layer 3: Will these actions have the desired outcome? How to score & prioritize the potential ways forward: forecast the impact of all potential solutions, and select the best solution – optimizing return on investment.